Shipping & Returns
Please choose your location from the dropdown below for your delivery and return options:
THINGS YOU NEED TO KNOW
You'll receive a confirmation email once your order is placed, followed by a second email containing your tracking information once your order has been shipped from our warehouse.
Gift Card purchases don't count towards the free shipping threshold.
Shipping & Returns - Germany
STANDARD DELIVERY - 8€ EUR
Estimated delivery time 3-4 working days
Free standard delivery available for orders above 90€ EUR
We ship all standard orders with GLS
EXPRESS DELIVERY - 22€ EUR
Estimated delivery time 1-2 working days
We ship all express orders with DHL
Should you, against expectations, regret your purchase, then any goods can be returned within 90 days of reception of the goods. Should you regret your purchase, then return the goods in substantial state and quantity that you received your goods in. Once we have received your return, you can expect the purchase price to be refunded to your account within 14 working days. Please remember to enclose information with your name and invoice number.
Please note we do not provide free return labels. You can either choose to purchase a return label or select self post within our return portal. If selecting self-postage, please note you are responsible for the return until the package reaches the final destination. We recommend you save your return receipt and tracking number in case you need them later. Please have your order number (e.g. #CS123456), the email used when placing the order and your zip code ready.
Start your return