Livraisons et retours
*Retours prolongés sous 60 jours pour tous les achats effectués entre le 1er novembre et le 31 décembre 2024
Vous recevrez un e-mail de confirmation une fois votre commande passé, suivi par un deuxième e-mail contenant vos informations de suivi une fois votre commande expédiée depuis notre entrepôt.
*Les achats par carte-cadeau ne comptent pas dans le seuil de livraison gratuite.
Veuillez sélectionner votre emplacement ci-dessous pour votre livraison et options de retour :
AUSTRIA
Standard Delivery
- Cost: €4.95
- Free Shipping: On orders over €90
- Delivery Time: 3-4 working days
- Carrier: ATPost
Express Delivery
- Cost: €22
- Delivery Time: 1-2 working days
- Carrier: DHL
RETURNS
You can return items within 30 days of receiving them. Items must be unused, and in a re-sellable condition.
- Socks: Only accepted if still in their original packaging.
- Boxer Briefs: Non-returnable (for hygienic reasons).
How to Return:
Start by registering your return in our Return Portal.
- Submit your order number (ex. #CS1234567) and email.
- Select your return items and return reason.
- Select your return Carrier.
- Purchase a return label for €10, which will be sent to you via email.
- Drop off at Carrier parcel shop.
- Self-Postage: You can also ship the item(s) yourself, and buy your own return label. Please note; you're responsible for the package until it reaches us. We strongly advise saving your return receipt and tracking number. Remember to attach the Self-Postage label from our return portal on the package along with your actual shipping label. If you need any assistance, please contact our customer support.
Refunds:
Once we’ve received your return, your refund will be processed within 14 working days.
START RETURN ⏎
BELGIUM
Standard Delivery
- Cost: €4.95
- Free Shipping: On orders over €90
- Delivery Time: 1-2 working days
- Carrier: Bpost
RETURNS
You can return items within 30 days of receiving them. Items must be unused, and in a re-sellable condition.
- Socks: Only accepted if still in their original packaging.
- Boxer Briefs: Non-returnable (for hygienic reasons).
How to Return:
Start by registering your return in our Return Portal.
- Submit your order number (ex. #CS1234567) and email.
- Select your return items and return reason.
- Select your return Carrier.
- Purchase a return label for €10.5, which will be sent to you via email.
- Drop off at Carrier parcel shop.
- Self-Postage: You can also ship the item(s) yourself, and buy your own return label. Please note; you're responsible for the package until it reaches us. We strongly advise saving your return receipt and tracking number. Remember to attach the Self-Postage label from our return portal on the package along with your actual shipping label. If you need any assistance, please contact our customer support.
Refunds:
Once we’ve received your return, your refund will be processed within 14 working days.
START RETURN ⏎
BULGARIA
Standard Delivery
- Cost: €18
- Free Shipping: On orders over €90
- Delivery Time: 4-5 working days
- Carrier: GLS
Express Delivery
- Cost: €26
- Delivery Time: 1-2 working days
- Carrier: DHL
RETURNS
You can return items within 30 days of receiving them. Items must be unused, and in a re-sellable condition.
- Socks: Only accepted if still in their original packaging.
- Boxer Briefs: Non-returnable (for hygienic reasons).
How to Return:
Start by registering your return in our Return Portal.
- Submit your order number (ex. #CS1234567) and email.
- Select your return items and return reason.
- Select your return Carrier.
- Purchase a return label for €15.20, which will be sent to you via email.
- Drop off at Carrier parcel shop.
- Self-Postage: You can also ship the item(s) yourself, and buy your own return label. Please note; you're responsible for the package until it reaches us. We strongly advise saving your return receipt and tracking number. Remember to attach the Self-Postage label from our return portal on the package along with your actual shipping label. If you need any assistance, please contact our customer support.
Refunds:
Once we’ve received your return, your refund will be processed within 14 working days.
START RETURN ⏎
CANADA
Standard Delivery
- Cost: $20 CAD
- Free Shipping: On orders over $170 CAD
- Delivery Time: 2-5 working days
- Carrier: FedEx
Express Delivery
- Cost: $30 CAD
- Delivery Time: 2-3 working days
- Carrier: FedEx
RETURNS
You can return items within 30 days of receiving them. Items must be unused, and in a re-sellable condition.
- Socks: Only accepted if still in their original packaging.
- Boxer Briefs: Non-returnable (for hygienic reasons).
How to Return:
To register a return, please get in contact with our customer service at support@colorfulstandard.com.
- Mark your email subject RETURN
- Submit your order number (ex. #CS1234567) returning items, and return reason.
- Our support team will provide you with a return label + a commercial invoice.
- Return label price is €9.24 (approx. 13.50 CAD), which will be deducted from your refund.
If you have any questions or need assistance, please contact our customer support
Refunds:
Once we’ve received your return, your refund will be processed within 14 working days.
START RETURN ⏎
CROATIA
Standard Delivery
- Cost: €18
- Free Shipping: On orders over €90
- Delivery Time: 5-6 working days
- Carrier: GLS
Express Delivery
- Cost: €26
- Delivery Time: 1-2 working days
- Carrier: DHL
RETURNS
You can return items within 30 days of receiving them. Items must be unused, and in a re-sellable condition.
- Socks: Only accepted if still in their original packaging.
- Boxer Briefs: Non-returnable (for hygienic reasons).
How to Return:
Start by registering your return in our Return Portal.
- Submit your order number (ex. #CS1234567) and email.
- Select your return items and return reason.
- Select your return Carrier.
- Purchase a return label for €20.00, which will be sent to you via email.
- Drop off at Carrier parcel shop.
- Self-Postage: You can also ship the item(s) yourself, and buy your own return label. Please note; you're responsible for the package until it reaches us. We strongly advise saving your return receipt and tracking number. Remember to attach the Self-Postage label from our return portal on the package along with your actual shipping label. If you need any assistance, please contact our customer support.
Refunds:
Once we’ve received your return, your refund will be processed within 14 working days.
START RETURN ⏎
CYPRUS
Standard Delivery
- Cost: €26
- Delivery Time: 2-3 working days
- Carrier: DHL
RETURNS
You can return items within 30 days of receiving them. Items must be unused, and in a re-sellable condition.
- Socks: Only accepted if still in their original packaging.
- Boxer Briefs: Non-returnable (for hygienic reasons).
How to Return:
Start by registering your return in our Return Portal.
- Submit your order number (ex. #CS1234567) and email.
- Select your return items and return reason.
- Select your return Carrier.
- Purchase a return label for €25.00, which will be sent to you via email.
- Drop off at Carrier parcel shop.
- Self-Postage: You can also ship the item(s) yourself, and buy your own return label. Please note; you're responsible for the package until it reaches us. We strongly advise saving your return receipt and tracking number. Remember to attach the Self-Postage label from our return portal on the package along with your actual shipping label. If you need any assistance, please contact our customer support.
Refunds:
Once we’ve received your return, your refund will be processed within 14 working days.
START RETURN ⏎
CZECH REPUBLIC
Standard Delivery
- Cost: €8
- Free Shipping: On orders over €90
- Delivery Time: 3-4 working days
- Carrier: GLS
Express Delivery
- Cost: €24
- Delivery Time: 1-2 working days
- Carrier: DHL
RETURNS
You can return items within 30 days of receiving them. Items must be unused, and in a re-sellable condition.
- Socks: Only accepted if still in their original packaging.
- Boxer Briefs: Non-returnable (for hygienic reasons).
How to Return:
Start by registering your return in our Return Portal.
- Submit your order number (ex. #CS1234567) and email.
- Select your return items and return reason.
- Select your return Carrier.
- Purchase a return label for €9.75, which will be sent to you via email.
- Drop off at Carrier parcel shop.
- Self-Postage: You can also ship the item(s) yourself, and buy your own return label. Please note; you're responsible for the package until it reaches us. We strongly advise saving your return receipt and tracking number. Remember to attach the Self-Postage label from our return portal on the package along with your actual shipping label. If you need any assistance, please contact our customer support.
Refunds:
Once we’ve received your return, your refund will be processed within 14 working days.
START RETURN ⏎
DENMARK
Standard Delivery
- Cost: 39 DKK
- Free Shipping: On orders over 650 DKK
- Delivery Time: 2-3 working days
- Carrier: GLS
Express Delivery
- Cost: 150 DKK
- Delivery Time: 1-2 working days
- Carrier: DHL
RETURNS
You can return items within 30 days of receiving them. Items must be unused, and in a re-sellable condition.
- Socks: Only accepted if still in their original packaging.
- Boxer Briefs: Non-returnable (for hygienic reasons).
How to Return:
Start by registering your return in our Return Portal.
- Submit your order number (ex. #CS1234567) and email.
- Select your return items and return reason.
- Select your return Carrier.
- Purchase a return label for €7.37 (approx. 55 DKK), which will be sent to you via email.
- Drop off at Carrier parcel shop.
- Self-Postage: You can also ship the item(s) yourself, and buy your own return label. Please note; you're responsible for the package until it reaches us. We strongly advise saving your return receipt and tracking number. Remember to attach the Self-Postage label from our return portal on the package along with your actual shipping label. If you need any assistance, please contact our customer support.
Refunds:
Once we’ve received your return, your refund will be processed within 14 working days.
START RETURN ⏎
ESTONIA
Standard Delivery
- Cost: €18
- Free Shipping: On orders over €90
- Delivery Time: 4-5 working days
- Carrier: GLS
Express Delivery
- Cost: €25
- Delivery Time: 1-2 working days
- Carrier: DHL
RETURNS
You can return items within 30 days of receiving them. Items must be unused, and in a re-sellable condition.
- Socks: Only accepted if still in their original packaging.
- Boxer Briefs: Non-returnable (for hygienic reasons).
How to Return:
Start by registering your return in our Return Portal.
- Submit your order number (ex. #CS1234567) and email.
- Select your return items and return reason.
- Select your return Carrier.
- Purchase a return label for €11.50, which will be sent to you via email.
- Drop off at Carrier parcel shop.
- Self-Postage: You can also ship the item(s) yourself, and buy your own return label. Please note; you're responsible for the package until it reaches us. We strongly advise saving your return receipt and tracking number. Remember to attach the Self-Postage label from our return portal on the package along with your actual shipping label. If you need any assistance, please contact our customer support.
Refunds:
Once we’ve received your return, your refund will be processed within 14 working days.
START RETURN ⏎
FINLAND
Standard Delivery
- Cost: €18
- Free Shipping: On orders over €90
- Delivery Time: 3-6 working days
- Carrier: PostNord (FI)
Express Delivery
- Cost: €26
- Delivery Time: 1-2 working days
- Carrier: DHL
RETURNS
You can return items within 30 days of receiving them. Items must be unused, and in a re-sellable condition.
- Socks: Only accepted if still in their original packaging.
- Boxer Briefs: Non-returnable (for hygienic reasons).
How to Return:
Start by registering your return in our Return Portal.
- Submit your order number (ex. #CS1234567) and email.
- Select your return items and return reason.
- Select your return Carrier.
- Purchase a return label for €13.85, which will be sent to you via email.
- Drop off at Carrier parcel shop.
- Self-Postage: You can also ship the item(s) yourself, and buy your own return label. Please note; you're responsible for the package until it reaches us. We strongly advise saving your return receipt and tracking number. Remember to attach the Self-Postage label from our return portal on the package along with your actual shipping label. If you need any assistance, please contact our customer support.
Refunds:
Once we’ve received your return, your refund will be processed within 14 working days.
START RETURN ⏎
FRANCE
Livraison Standard
• Coût : 4,95 €
• Livraison gratuite : Pour les commandes de plus de 90 €
• Délai de livraison : 3-4 jours ouvrables
• Transporteur : Colissimo
Livraison Express
• Coût : 22 €
• Délai de livraison : 1-2 jours ouvrables
• Transporteur : DHL
Retours
Vous pouvez retourner les articles dans les 30 jours suivant leur réception. Les articles doivent être non utilisés et dans un état revendable.
• Chaussettes : Acceptées uniquement si elles sont encore dans leur emballage d'origine.
• Caleçons : Non retournables (pour des raisons d'hygiène).
Comment retourner un article:
Commencez par enregistrer votre retour dans notre Portail de retour.
• Indiquez votre numéro de commande (ex. #CS1234567) et votre adresse e-mail.
• Sélectionnez les articles à retourner et le motif du retour.
• Choisissez votre transporteur de retour.
• Achetez une étiquette de retour pour 7,50 €, qui vous sera envoyée par e-mail.
• Déposez le colis dans un point de dépôt du transporteur.
• Affranchissement personnel : Vous pouvez également expédier le(s) article(s) vous-même et acheter votre propre étiquette de retour. Veuillez noter que vous êtes responsable du colis jusqu'à ce qu'il nous parvienne. Nous vous conseillons vivement de conserver votre reçu de retour et votre numéro de suivi. N'oubliez pas de joindre l'étiquette d'affranchissement personnel de notre portail de retour sur le colis, en plus de votre étiquette d'expédition. Si vous avez besoin d'aide, veuillez contacter notre service client.
Remboursements :
Une fois que nous aurons reçu votre retour, votre remboursement sera traité dans un délai de 14 jours ouvrables.
COMMENCER UN RETOUR ⏎
GERMANY
Standard Delivery
- Cost: €4.95
- Free Shipping: On orders over €90
- Delivery Time: 2-3 working days
- Carrier: Hermes Germany
Express Delivery
- Cost: €22
- Delivery Time: 1-2 working days
- Carrier: DHL
RETURNS
You can return items within 30 days of receiving them. Items must be unused, and in a re-sellable condition.
- Socks: Only accepted if still in their original packaging.
- Boxer Briefs: Non-returnable (for hygienic reasons).
How to Return:
Start by registering your return in our Return Portal.
- Submit your order number (ex. #CS1234567) and email.
- Select your return items and return reason.
- Select your return Carrier.
- Purchase a return label for €6.50, which will be sent to you via email.
- Drop off at Carrier parcel shop.
- Self-Postage: You can also ship the item(s) yourself, and buy your own return label. Please note; you're responsible for the package until it reaches us. We strongly advise saving your return receipt and tracking number. Remember to attach the Self-Postage label from our return portal on the package along with your actual shipping label. If you need any assistance, please contact our customer support.
Refunds:
Once we’ve received your return, your refund will be processed within 14 working days.
START RETURN ⏎
GREECE
Standard Delivery
- Cost: €30
- Delivery Time: 7-8 working days
- Carrier: UPS (GR)
RETURNS
You can return items within 30 days of receiving them. Items must be unused, and in a re-sellable condition.
- Socks: Only accepted if still in their original packaging.
- Boxer Briefs: Non-returnable (for hygienic reasons).
How to Return:
Start by registering your return in our Return Portal.
- Submit your order number (ex. #CS1234567) and email.
- Select your return items and return reason.
- Select your return Carrier.
- Purchase a return label for €20.00, which will be sent to you via email.
- Drop off at Carrier parcel shop.
- Self-Postage: You can also ship the item(s) yourself, and buy your own return label. Please note; you're responsible for the package until it reaches us. We strongly advise saving your return receipt and tracking number. Remember to attach the Self-Postage label from our return portal on the package along with your actual shipping label. If you need any assistance, please contact our customer support.
Refunds:
Once we’ve received your return, your refund will be processed within 14 working days.
START RETURN ⏎
HUNGARY
Standard Delivery
- Cost: €18
- Free Shipping: On orders over €90
- Delivery Time: 3-4 working days
- Carrier: GLS
Express Delivery
- Cost: €24
- Delivery Time: 1-2 working days
- Carrier: DHL
RETURNS
You can return items within 30 days of receiving them. Items must be unused, and in a re-sellable condition.
- Socks: Only accepted if still in their original packaging.
- Boxer Briefs: Non-returnable (for hygienic reasons).
How to Return:
Start by registering your return in our Return Portal.
- Submit your order number (ex. #CS1234567) and email.
- Select your return items and return reason.
- Select your return Carrier.
- Purchase a return label for €9.75, which will be sent to you via email.
- Drop off at Carrier parcel shop.
- Self-Postage: You can also ship the item(s) yourself, and buy your own return label. Please note; you're responsible for the package until it reaches us. We strongly advise saving your return receipt and tracking number. Remember to attach the Self-Postage label from our return portal on the package along with your actual shipping label. If you need any assistance, please contact our customer support.
Refunds:
Once we’ve received your return, your refund will be processed within 14 working days.
START RETURN ⏎
IRELAND
Standard Delivery
- Cost: €18
- Free Shipping: On orders over €90
- Delivery Time: 4-5 working days
- Carrier: Fastway
Express Delivery
- Cost: €25
- Delivery Time: 1-2 working days
- Carrier: DHL
RETURNS
You can return items within 30 days of receiving them. Items must be unused, and in a re-sellable condition.
- Socks: Only accepted if still in their original packaging.
- Boxer Briefs: Non-returnable (for hygienic reasons).
How to Return:
Start by registering your return in our Return Portal.
- Submit your order number (ex. #CS1234567) and email.
- Select your return items and return reason.
- Select your return Carrier.
- Purchase a return label for €5.25, which will be sent to you via email.
- Drop off at Carrier parcel shop.
- Self-Postage: You can also ship the item(s) yourself, and buy your own return label. Please note; you're responsible for the package until it reaches us. We strongly advise saving your return receipt and tracking number. Remember to attach the Self-Postage label from our return portal on the package along with your actual shipping label. If you need any assistance, please contact our customer support.
Refunds:
Once we’ve received your return, your refund will be processed within 14 working days.
START RETURN ⏎
ITALY
Standard Delivery
- Cost: €8
- Free Shipping: On orders over €90
- Delivery Time: 2-3 working days
- Carrier: SDA
Express Delivery
- Cost: €22
- Delivery Time: 1-2 working days
- Carrier: DHL
RETURNS
You can return items within 30 days of receiving them. Items must be unused, and in a re-sellable condition.
- Socks: Only accepted if still in their original packaging.
- Boxer Briefs: Non-returnable (for hygienic reasons).
How to Return:
Start by registering your return in our Return Portal.
- Submit your order number (ex. #CS1234567) and email.
- Select your return items and return reason.
- Select your return Carrier.
- Purchase a return label for €6.00, which will be sent to you via email.
- Drop off at Carrier parcel shop.
- Self-Postage: You can also ship the item(s) yourself, and buy your own return label. Please note; you're responsible for the package until it reaches us. We strongly advise saving your return receipt and tracking number. Remember to attach the Self-Postage label from our return portal on the package along with your actual shipping label. If you need any assistance, please contact our customer support.
Refunds:
Once we’ve received your return, your refund will be processed within 14 working days.
START RETURN ⏎
LATVIA
Standard Delivery
- Cost: €18
- Free Shipping: On orders over €90
- Delivery Time: 4-5 working days
- Carrier: GLS
Express Delivery
- Cost: €25
- Delivery Time: 1-2 working days
- Carrier: DHL
RETURNS
You can return items within 30 days of receiving them. Items must be unused, and in a re-sellable condition.
- Socks: Only accepted if still in their original packaging.
- Boxer Briefs: Non-returnable (for hygienic reasons).
How to Return:
Start by registering your return in our Return Portal.
- Submit your order number (ex. #CS1234567) and email.
- Select your return items and return reason.
- Select your return Carrier.
- Purchase a return label for €12.00, which will be sent to you via email.
- Drop off at Carrier parcel shop.
- Self-Postage: You can also ship the item(s) yourself, and buy your own return label. Please note; you're responsible for the package until it reaches us. We strongly advise saving your return receipt and tracking number. Remember to attach the Self-Postage label from our return portal on the package along with your actual shipping label. If you need any assistance, please contact our customer support.
Refunds:
Once we’ve received your return, your refund will be processed within 14 working days.
START RETURN ⏎
LITHUANIA
Standard Delivery
- Cost: €18
- Free Shipping: On orders over €90
- Delivery Time: 3-4 working days
- Carrier: GLS
Express Delivery
- Cost: €25
- Delivery Time: 1-2 working days
- Carrier: DHL
RETURNS
You can return items within 30 days of receiving them. Items must be unused, and in a re-sellable condition.
- Socks: Only accepted if still in their original packaging.
- Boxer Briefs: Non-returnable (for hygienic reasons).
How to Return:
Start by registering your return in our Return Portal.
- Submit your order number (ex. #CS1234567) and email.
- Select your return items and return reason.
- Select your return Carrier.
- Purchase a return label for €11.50, which will be sent to you via email.
- Drop off at Carrier parcel shop.
- Self-Postage: You can also ship the item(s) yourself, and buy your own return label. Please note; you're responsible for the package until it reaches us. We strongly advise saving your return receipt and tracking number. Remember to attach the Self-Postage label from our return portal on the package along with your actual shipping label. If you need any assistance, please contact our customer support.
Refunds:
Once we’ve received your return, your refund will be processed within 14 working days.
START RETURN ⏎
LUXEMBOURG
Standard Delivery
- Cost: €8
- Free Shipping: On orders over €90
- Delivery Time: 1-2 working days
- Carrier: GLS
RETURNS
You can return items within 30 days of receiving them. Items must be unused, and in a re-sellable condition.
- Socks: Only accepted if still in their original packaging.
- Boxer Briefs: Non-returnable (for hygienic reasons).
How to Return:
Start by registering your return in our Return Portal.
- Submit your order number (ex. #CS1234567) and email.
- Select your return items and return reason.
- Select your return Carrier.
- Purchase a return label for €10.50, which will be sent to you via email.
- Drop off at Carrier parcel shop.
- Self-Postage: You can also ship the item(s) yourself, and buy your own return label. Please note; you're responsible for the package until it reaches us. We strongly advise saving your return receipt and tracking number. Remember to attach the Self-Postage label from our return portal on the package along with your actual shipping label. If you need any assistance, please contact our customer support.
Refunds:
Once we’ve received your return, your refund will be processed within 14 working days.
START RETURN ⏎
NETHERLANDS
Standard Delivery
- Cost: €4.95
- Free Shipping: On orders over €95
- Delivery Time: 1-2 working days
- Carrier: PostNL
RETURNS
You can return items within 30 days of receiving them. Items must be unused, and in a re-sellable condition.
- Socks: Only accepted if still in their original packaging.
- Boxer Briefs: Non-returnable (for hygienic reasons).
How to Return:
Start by registering your return in our Return Portal.
- Submit your order number (ex. #CS1234567) and email.
- Select your return items and return reason.
- Select your return Carrier.
- Purchase a return label for €7.50, which will be sent to you via email.
- Drop off at Carrier parcel shop.
- Self-Postage: You can also ship the item(s) yourself, and buy your own return label. Please note; you're responsible for the package until it reaches us. We strongly advise saving your return receipt and tracking number. Remember to attach the Self-Postage label from our return portal on the package along with your actual shipping label. If you need any assistance, please contact our customer support.
Refunds:
Once we’ve received your return, your refund will be processed within 14 working days.
START RETURN ⏎
POLAND
Standard Delivery
- Cost: €8
- Free Shipping: On orders over €90
- Delivery Time: 3-4 working days
- Carrier: GLS
Express Delivery
- Cost: €24
- Delivery Time: 1-2 working days
- Carrier: DHL
RETURNS
You can return items within 30 days of receiving them. Items must be unused, and in a re-sellable condition.
- Socks: Only accepted if still in their original packaging.
- Boxer Briefs: Non-returnable (for hygienic reasons).
How to Return:
Start by registering your return in our Return Portal.
- Submit your order number (ex. #CS1234567) and email.
- Select your return items and return reason.
- Select your return Carrier.
- Purchase a return label for €6.46, which will be sent to you via email.
- Drop off at Carrier parcel shop.
- Self-Postage: You can also ship the item(s) yourself, and buy your own return label. Please note; you're responsible for the package until it reaches us. We strongly advise saving your return receipt and tracking number. Remember to attach the Self-Postage label from our return portal on the package along with your actual shipping label. If you need any assistance, please contact our customer support.
Refunds:
Once we’ve received your return, your refund will be processed within 14 working days.
START RETURN ⏎
PORTUGAL
Standard Delivery
- Cost: €18
- Free Shipping: On orders over €90
- Delivery Time: 4-5 working days
- Carrier: Sending
Express Delivery
- Cost: €24
- Delivery Time: 1-2 working days
- Carrier: DHL
RETURNS
You can return items within 30 days of receiving them. Items must be unused, and in a re-sellable condition.
- Socks: Only accepted if still in their original packaging.
- Boxer Briefs: Non-returnable (for hygienic reasons).
How to Return:
Start by registering your return in our Return Portal.
- Submit your order number (ex. #CS1234567) and email.
- Select your return items and return reason.
- Select your return Carrier.
- Purchase a return label for €8.00, which will be sent to you via email.
- Drop off at Carrier parcel shop.
- Self-Postage: You can also ship the item(s) yourself, and buy your own return label. Please note; you're responsible for the package until it reaches us. We strongly advise saving your return receipt and tracking number. Remember to attach the Self-Postage label from our return portal on the package along with your actual shipping label. If you need any assistance, please contact our customer support.
Refunds:
Once we’ve received your return, your refund will be processed within 14 working days.
START RETURN ⏎
ROMANIA
Standard Delivery
- Cost: €18
- Free Shipping: On orders over €90
- Delivery Time: 4-5 working days
- Carrier: GLS
Express Delivery
- Cost: €26
- Delivery Time: 1-2 working days
- Carrier: DHL
RETURNS
You can return items within 30 days of receiving them. Items must be unused, and in a re-sellable condition.
- Socks: Only accepted if still in their original packaging.
- Boxer Briefs: Non-returnable (for hygienic reasons).
How to Return:
Start by registering your return in our Return Portal.
- Submit your order number (ex. #CS1234567) and email.
- Select your return items and return reason.
- Select your return Carrier.
- Purchase a return label for €12.00, which will be sent to you via email.
- Drop off at Carrier parcel shop.
- Self-Postage: You can also ship the item(s) yourself, and buy your own return label. Please note; you're responsible for the package until it reaches us. We strongly advise saving your return receipt and tracking number. Remember to attach the Self-Postage label from our return portal on the package along with your actual shipping label. If you need any assistance, please contact our customer support.
Refunds:
Once we’ve received your return, your refund will be processed within 14 working days.
START RETURN ⏎
SLOVAKIA
Standard Delivery
- Cost: €18
- Free Shipping: On orders over €90
- Delivery Time: 3-4 working days
- Carrier: GLS
Express Delivery
- Cost: €26
- Delivery Time: 1-2 working days
- Carrier: DHL
RETURNS
You can return items within 30 days of receiving them. Items must be unused, and in a re-sellable condition.
- Socks: Only accepted if still in their original packaging.
- Boxer Briefs: Non-returnable (for hygienic reasons).
How to Return:
Start by registering your return in our Return Portal.
- Submit your order number (ex. #CS1234567) and email.
- Select your return items and return reason.
- Select your return Carrier.
- Purchase a return label for €10.00, which will be sent to you via email.
- Drop off at Carrier parcel shop.
- Self-Postage: You can also ship the item(s) yourself, and buy your own return label. Please note; you're responsible for the package until it reaches us. We strongly advise saving your return receipt and tracking number. Remember to attach the Self-Postage label from our return portal on the package along with your actual shipping label. If you need any assistance, please contact our customer support.
Refunds:
Once we’ve received your return, your refund will be processed within 14 working days.
START RETURN ⏎
SLOVENIA
Standard Delivery
- Cost: €18
- Free Shipping: On orders over €90
- Delivery Time: 3-4 working days
- Carrier: GLS
Express Delivery
- Cost: €26
- Delivery Time: 1-2 working days
- Carrier: DHL
RETURNS
You can return items within 30 days of receiving them. Items must be unused, and in a re-sellable condition.
- Socks: Only accepted if still in their original packaging.
- Boxer Briefs: Non-returnable (for hygienic reasons).
How to Return:
Start by registering your return in our Return Portal.
- Submit your order number (ex. #CS1234567) and email.
- Select your return items and return reason.
- Select your return Carrier.
- Purchase a return label for €10.00, which will be sent to you via email.
- Drop off at Carrier parcel shop.
- Self-Postage: You can also ship the item(s) yourself, and buy your own return label. Please note; you're responsible for the package until it reaches us. We strongly advise saving your return receipt and tracking number. Remember to attach the Self-Postage label from our return portal on the package along with your actual shipping label. If you need any assistance, please contact our customer support.
Refunds:
Once we’ve received your return, your refund will be processed within 14 working days.
START RETURN ⏎
SPAIN
Standard Delivery
- Cost: €18
- Free Shipping: On orders over €90
- Delivery Time: 3-4 working days
- Carrier: Sending
Express Delivery
- Cost: €22
- Delivery Time: 1-2 working days
- Carrier: DHL
RETURNS
You can return items within 30 days of receiving them. Items must be unused, and in a re-sellable condition.
- Socks: Only accepted if still in their original packaging.
- Boxer Briefs: Non-returnable (for hygienic reasons).
How to Return:
Start by registering your return in our Return Portal.
- Submit your order number (ex. #CS1234567) and email.
- Select your return items and return reason.
- Select your return Carrier.
- Purchase a return label for €5.50, which will be sent to you via email.
- Drop off at Carrier parcel shop.
- Self-Postage: You can also ship the item(s) yourself, and buy your own return label. Please note; you're responsible for the package until it reaches us. We strongly advise saving your return receipt and tracking number. Remember to attach the Self-Postage label from our return portal on the package along with your actual shipping label. If you need any assistance, please contact our customer support.
Refunds:
Once we’ve received your return, your refund will be processed within 14 working days.
START RETURN ⏎
SWEDEN
Standard Delivery
- Cost: 59 SEK
- Free Shipping: On orders over 1000 SEK
- Delivery Time: 3-5 working days
- Carrier: PostNord
Express Delivery
- Cost: 230 SEK
- Delivery Time: 1-2 working days
- Carrier: DHL
RETURNS
You can return items within 30 days of receiving them. Items must be unused, and in a re-sellable condition.
- Socks: Only accepted if still in their original packaging.
- Boxer Briefs: Non-returnable (for hygienic reasons).
How to Return:
Start by registering your return in our Return Portal.
- Submit your order number (ex. #CS1234567) and email.
- Select your return items and return reason.
- Select your return Carrier.
- Purchase a return label for €13.95 (approx. 156 SEK), which will be sent to you via email.
- Drop off at Carrier parcel shop.
- Self-Postage: You can also ship the item(s) yourself, and buy your own return label. Please note; you're responsible for the package until it reaches us. We strongly advise saving your return receipt and tracking number. Remember to attach the Self-Postage label from our return portal on the package along with your actual shipping label. If you need any assistance, please contact our customer support.
Refunds:
Once we’ve received your return, your refund will be processed within 14 working days.
START RETURN ⏎
SWITZERLAND
Standard Delivery
- Cost: 9 CHF
- Free Shipping: On orders over 140 CHF
- Delivery Time: 1-2 working days
- Carrier: DHL
RETURNS
You can return items within 30 days of receiving them. Items must be unused, and in a re-sellable condition.
- Socks: Only accepted if still in their original packaging.
- Boxer Briefs: Non-returnable (for hygienic reasons).
How to Return:
Start by registering your return in our Return Portal.
- Submit your order number (ex. #CS1234567) and email.
- Select your return items and return reason.
- Select your return Carrier.
- Purchase a return label for €14.99 (approx. 14.13 CHF), which will be sent to you via email.
- Drop off at Carrier parcel shop.
If you have any questions or need assistance, please contact our customer support.
Refunds:
Once we’ve received your return, your refund will be processed within 14 working days.
START RETURN ⏎
UNITED KINGDOM
Standard Delivery
- Cost: £4.99
- Free Shipping: On orders over £80
- Delivery Time: 3-4 working days
- Carrier: Royal Mail
RETURNS
You can return items within 30 days of receiving them. Items must be unused, and in a re-sellable condition.
- Socks: Only accepted if still in their original packaging.
- Boxer Briefs: Non-returnable (for hygienic reasons).
How to Return:
Start by registering your return in our Return Portal.
- Submit your order number (ex. #CS1234567) and email.
- Select your return items and return reason.
- Select your return Carrier.
- Purchase a return label for €7.20 (approx. 5.99 GBP), which will be sent to you via email.
- Drop off at Carrier parcel shop.
If you have any questions or need assistance, please contact our customer support.
Refunds:
Once we’ve received your return, your refund will be processed within 14 working days.
START RETURN ⏎
UNITED STATES
Standard Delivery
- Cost: $15 USD
- Free Shipping: On orders over $100 USD
- Delivery Time: 2-5 working days
- Carrier: FedEx
Express Delivery
- Cost: $30 USD
- Delivery Time: 2-3 working days
- Carrier: FedEx
RETURNS
You can return items within 30 days of receiving them. Items must be unused, and in a re-sellable condition.
- Socks: Only accepted if still in their original packaging.
- Boxer Briefs: Non-returnable (for hygienic reasons).
How to Return:
Start by registering your return in our Return Portal.
- Submit your order number (ex. #CS1234567) and email.
- Select your return items and return reason.
- Select your return Carrier.
- Purchase a return label for €9.99 (approx. 10.50 USD), which will be sent to you via email.
- Drop off at Carrier parcel shop.
If you have any questions or need assistance, please contact our customer support.
Refunds:
Once we’ve received your return, your refund will be processed within 14 working days.