PRODUCT WARRANTY
At Colorful Standard, we create products designed to last—timeless and responsible pieces crafted with care and attention to detail. To ensure your confidence in our quality, all products purchased on colorfulstandard.com come with a 2-year warranty.
If you experience an issue caused by a manufacturing defect—like a broken zipper, loose stitching, or a faulty button—we’re here to help.
Filing a claim is simple:
- Complete the form below, including photos of the defect and a detailed description.
- Submit your request, and our customer support team will get back to you shortly to resolve the issue.
For items purchased in-store or from other retailers, please contact the store directly for assistance.
Our goal is to ensure you’re always satisfied with your purchase and confident in the longevity of our products.
PRODUCT WARRANTY
Under the Danish Sale of Goods Act and EU law, you have a 24-month right to complain from the date you received your item.
This means that if a product has a defect that was present at delivery, you may have it repaired, replaced, refunded, or receive a price reduction.
If a fault shows up within 12 months after delivery, we will assume it was already there when you received the product, unless we can prove otherwise. After 12 months, you may need to show that the defect was present at the time of delivery.
If you experience an issue caused by a manufacturing defect—like a broken zipper, loose stitching, or a faulty button—we’re here to help.
Filing a claim is simple:
- Complete the form below, including photos of the defect and a detailed description.
- Submit your request, and our customer support team will get back to you shortly to resolve the issue.
For items purchased in-store or from other retailers, please contact the store directly for assistance.
Our goal is to ensure you’re always satisfied with your purchase and confident in the longevity of our products.